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Brief Description
JPA International, Inc.
(JPA)
is an organizational and management development and communications
training company and acts as a consultant on the "people" aspects
of business to many Fortune 500 companies and associations worldwide.
JPA's
President, Dr. Joan Pastor has worked with both private and public
organizations as a consultant, conference speaker and trainer.
Her in-depth knowledge reflects over nineteen years of experience
in implementation of quality improvement programs, building high
performing teams, developing the "customer" orientation within
and outside the organization, change management and conflict resolution
skills, and much more.
Joan
is well known for her expertise in training senior management
and other types of teams to develop their management skills and
also for her work throughout the organization to ease the impact
of change on the corporate culture. She has participated
in research on leadership development, especially in the pioneering
field of emotional intelligence. Joan has strong credentials in
conflict resolution and is a trained mediator who has sat at a
number of negotiation tables around the world.
Joan
is also a founding faculty member of MentorU.com, an integrated
e-learning and mentoring program for career development and communication.
For more information, click on the E-Learning logo in the sidebar.
Primary Services
Presentation and Facilitation
Skills
Change Management
Organizational Development
Management Development
Leadership
Negotiation
Customer Service and Sales
Conflict Management
